Terms + conditions

Welcome to Phumaphi — a proudly South African brand helping you show your roots with custom bumper stickers and license disc stickers. By using this website or placing an order, you agree to the following terms and conditions.

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1. Overview

This website is operated by Phumaphi. Throughout the site, the terms "we", "us", and "our" refer to Phumaphi. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

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2. Products

We offer:

• Custom bumper stickers (town name input required)
• Branded license disc stickers (pre-designed, no customisation)

All products are described as accurately as possible. Colour or size may vary slightly due to printing and screen display differences.

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3. Orders & Payment

• Orders are only confirmed once full payment has been received.
• Payments are processed securely via [insert payment gateway, e.g. PayFast, Yoco, etc.].
• Prices are in South African Rand (ZAR) and include VAT where applicable.

We reserve the right to cancel or refuse any order at our discretion, in which case a full refund will be issued.

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4. Shipping

We aim to ship all orders within 3–5 working days.
Delivery times vary based on location and courier service.
You’ll receive a tracking number or delivery confirmation once your order is dispatched.

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5. Returns & Refunds

Due to the personalised nature of some products, we do not accept returns or exchanges unless:

• The product is damaged on arrival
• There is a clear error on our part (e.g. incorrect town name printed)

To request a refund or replacement, please email us within 7 days of receiving your order, with photos and a clear description of the issue.

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6. Intellectual Property

All designs, branding, and content on this website are the property of Phumaphi and may not be copied, reproduced, or used without permission.

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7. Privacy

Your personal information is used only to process orders and communicate with you. We never sell or share your data with third parties for marketing purposes. See our Privacy Policy for more details.

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8. Changes to Terms

We may update these terms from time to time. Changes will take effect as soon as they are posted on the website. It is your responsibility to check this page periodically for updates.

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9. Contact Us

Questions or concerns?
Email us at phumaphi.town@gmail.com and we’ll be happy to help.