Return Policy

Returns Policy

Because our products are made to order, we unfortunately cannot accept returns or exchanges.

However, your satisfaction is important to us. If you are unhappy with your purchase for any reason, please contact us within 7 days of receiving your order. We’ll do our best to resolve the issue—whether that means offering a replacement, store credit, or another suitable solution.

To get in touch, email us at phumaphi.town@gmail.com with your order number and a brief description of the issue.